Call Center Services - Inbound, Outbound and Back Office


Our call center agents are well trained and proficient enough to handle large volumes of calls in a professional manner. The agents are provided in-house training starting from greeting the customers over the phone, calls pertaining to surveys, appointment setting, lead generation, verifications, collections, sales and customer service.


iExcel Customer Services is your one stop business process outsourcing firm for all your call center requirements. All you need to do is experience iExcel!


Outbound Call Center Services

  • Appointment Setting
  • Lead Generation
  • Cross Selling and Upselling
  • Telemarketing Services
  • Market Research & Survey
  • Product or Service Promotion
  • Virtual Assistance

Inbound Call Center Services

  • Answering Service
  • Customer Service
  • Helpdesk Solutions
  • Inquiry Handling
  • Sales lead Qualification
  • Email and Chat Support
  • Order Taking Services 

Graphic Design Services 

Here are the list of design services we offer:

* Logo / Branding Design (2-3 design variations)    

* Corporate Identity Package                                   

      - logo

      - business card template

      - Company I.D. template

      - Single Fold Brochure

* Business / Calling Card                                         

* Brochure (Single / Tri-fold)                                    

* Flyer / Ads                                                             

* Posters / Event Back Draft                                    

* Packaging (Carton, Sachet, etc)                           

* Large Scale Signage Design                                 

* Catalog (30-50 pages incl. cover design)              

* Product Booth (incl. 3D super-imposed)                



* T-Shirt Arts / Design (mutiple color version)          

* Invitations (Debu, Wedding and etc.)                    

* Web Banner                                                          

* Web Ads                                                                

* Complete Website Design (Flash type only)          

* Web Icons Set                                                       

* Photo Retouch / Enhancement (per image)           

 

* Residence Design (Complete)                               

* Product Design (industry dependent)                    

* 3D Modelling (wooden / steel products only)         

* 3D Modelling - Residence (via AutoCAD 2012)     


Feel free to send your inquiry if the item you need wasn't listed above.

If interested , please email us detailed instructions/preferences/images etc.


E-mail us at  iexcelcustomerservices@gmail.com  and receive feedback in less than  12hrs.


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